Legal
Terms & Conditions
Introduction
These terms and conditions outline the rules and regulations for the use of the PD Intelligence Limited website and services under the domain https://pdintel.co.uk.
By accessing and using this website, you accept these terms and conditions in full. In the event of any conflict between these Terms and any other document, these Terms shall prevail unless expressly agreed otherwise in writing.
Interpretations
The following definitions apply:
- Service – the PD Intelligence platform and associated data services
- User – any person accessing the Service
- Subscriber – a User who has entered into a paid subscription
- Data – datasets made available through the Service
- Subscription Fee – the price payable for access to the Service
- Order Form – the process by which Users register and accept these Terms
Clause headings do not affect interpretation.
Subscription, Billing, Data Feeds and Free Trial
Subscriptions
Subscriptions to the Service are provided on a flexible, no minimum term basis. Access begins upon activation of your account and continues on a rolling basis in accordance with your selected billing cycle.
You may cancel your subscription at any time without penalty or ongoing obligation. Where cancellation occurs, access to the Service will continue until the end of the current billing period, after which access will cease and no further charges will apply. No refunds will be issued for any unused portion of the billing period unless otherwise agreed.
Paid subscriptions will only commence where you expressly agree to enter into a paid plan or separate commercial agreement with PD Intelligence Limited. Payment details will only be required where applicable to the selected subscription.
Details of your subscription, including billing frequency and applicable fees, will be made available within your account and confirmed at the point of purchase.
Non-payment of any undisputed fees may result in immediate suspension or restriction of access to the Service without further notice. This does not affect our right to recover outstanding amounts owed.
Data Feeds and Invoiced Customers
Where the Service is provided as part of a data feed, API, bulk data delivery, or other bespoke or enterprise arrangement, billing may be conducted via invoice rather than automated subscription payment.
In such cases:
- PD Intelligence Limited will issue invoices on a monthly basis unless otherwise agreed in writing
- Payment terms shall be thirty (30) days from the date of invoice
- The Customer agrees to pay all invoices in full within the stated payment term
PD Intelligence Limited reserves the right to suspend, restrict or terminate access to any data feed or enterprise service where payment is overdue.
Unless otherwise agreed in writing, all fees are non-refundable.
PD Intelligence Limited reserves the right to charge interest on overdue invoices at the statutory rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
Free Trial
Where offered, new users may access the Service under a 7-day free trial period for evaluation purposes only.
No credit card or payment details are required to access the free trial.
Trial access is provided on a limited and revocable basis, and PD Intelligence Limited reserves the right to modify, restrict or withdraw trial access at any time.
At the end of the 7-day trial period, access to the Service may be restricted unless the User enters into a paid subscription or separate commercial agreement.
During or following the trial period, PD Intelligence Limited may contact Users using the details provided at registration for purposes including onboarding, support, and discussing continued access to the Service, including available subscription or commercial options.
Account Responsibility
The User is responsible for maintaining the confidentiality of their account login details and for all activities carried out under their account.
Sharing account access or login credentials is prohibited unless expressly permitted by PD Intelligence Limited.
PD Intelligence Limited shall not be liable for any loss resulting from unauthorised use of an account.
Licence
Unless otherwise stated, PD Intelligence Limited and/or its licensors own all intellectual property rights in the Service, including all data, datasets, reports, databases, content, design, functionality and underlying technology. All such rights are reserved.
You are granted a limited, non-exclusive, non-transferable and revocable licence to access and use the Service strictly for your internal business purposes.
You must not:
- Republish, reproduce or duplicate any part of the Service
- Sell, rent, sublicense or commercially exploit any material, data or content
- Share, distribute or make available any data or datasets to third parties
- Use the Service or any data to build or support a competing product or service
- Use automated tools, bots, scraping or data extraction techniques
- Systematically extract, store, aggregate or recreate datasets outside the intended use of the Service
- Use the data in any way that circumvents the need to maintain an active subscription
Any breach of this clause constitutes a material breach and may result in immediate suspension or termination of access, without prejudice to any other rights or remedies available to PD Intelligence Limited.
Data Use and Legal Compliance
The User is solely responsible for how they use any data obtained through the Service.
Where data is accessed, downloaded or exported, the User becomes the independent data controller responsible for its use.
The User must comply with all applicable laws, including:
- UK GDPR
- Data Protection Act 2018
- PECR
- Advertising Standards Authority (ASA) rules
PD Intelligence Limited accepts no responsibility for how data is used once accessed by the User. The user is solely responsible for ensuring that any use of the data for marketing purposes is lawful.
Indemnity
You agree to indemnify and hold harmless PD Intelligence Limited against any and all claims, liabilities, losses, damages and expenses (including legal fees) arising from:
- Your use of the Service
- Your use of any data obtained from the Service
- Any breach of these Terms
- Any breach of applicable laws
Cancellation Policy
You may cancel your subscription at any time through your account or by contacting us using the published contact details.
Cancellation takes effect at the end of the current billing period. No further payments will be due after this point.
Termination
PD Intelligence Limited reserves the right to suspend or terminate access to the Service immediately, without notice, where:
- The User breaches these Terms;
- The User misuses the Service or data;
- Payment is overdue; or
- Continued access presents a legal or commercial risk.
Termination does not affect any accrued rights, including the right to recover unpaid fees.
What We Promise
PD Intelligence Limited will provide the Service with reasonable skill and care and will use reasonable efforts to resolve faults where identified.
Changes to the Service
PD Intelligence Limited reserves the right to modify, update or discontinue any part of the Service, including features, functionality or data coverage, at any time.
Where reasonably practicable, we will provide notice of any material changes.
What We Do Not Promise
The Service and all data are provided on an “as is” and “as available” basis.
We make no guarantees regarding:
- Accuracy
- Completeness
- Fitness for purpose
Data is sourced from public and third-party sources and may contain errors or omissions. The Service should not be relied upon as the sole basis for business, legal or financial decisions.
Third-Party and Public Data
The Service incorporates and makes available data obtained from third-party and publicly available sources, including but not limited to local authority planning portals, public registers and other external data providers.
PD Intelligence Limited does not create, control or verify all such data and is not responsible for the accuracy, completeness, timeliness or reliability of any third-party or publicly sourced data.
The User acknowledges and agrees that:
- Data provided through the Service may contain errors, omissions or inaccuracies
- Data may be updated, amended or removed by third-party sources at any time
- PD Intelligence Limited has no control over the ongoing availability or integrity of such data
All third-party and public data is provided on an “as is” and “as available” basis.
The User is solely responsible for verifying the accuracy and suitability of any data prior to relying on it and for any decisions, actions or outcomes resulting from its use.
PD Intelligence Limited accepts no liability for any loss or damage arising from the use of, or reliance upon, any third-party or publicly sourced data.
PD Intelligence Limited does not warrant that any data provided is fit for any particular purpose or use case.
Limitation of Liability
PD Intelligence Limited is not liable for:
- Loss of profit
- Loss of business
- Indirect or consequential losses
Total liability is limited to the fees paid in the previous 12 months.
Nothing in these Terms excludes liability where it would be unlawful to do so.
This limitation applies whether the claim arises in contract, tort (including negligence), breach of statutory duty or otherwise.
Force Majeure
PD Intelligence Limited shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond its reasonable control, including but not limited to acts of God, failure of telecommunications networks, internet outages, third-party service failures, or government actions.
Any affected obligations shall be suspended for the duration of the event.
General
We may transfer our rights or obligations under these Terms.
If any provision is invalid, the remainder will remain in force.
These Terms constitute the entire agreement between you and PD Intelligence Limited. If there is any conflict between these Terms and any other agreement, these Terms shall prevail unless agreed otherwise in writing.
Governing Law
These Terms are governed by English law. Any disputes shall be subject to the jurisdiction of the English courts.